FAQ’s

See below for our frequently asked questions!

Ten Pin Bowling

  • Dropzone Entertainment provides bowling fun for all ages! We have bumpers and bowling ramps for the kiddies.

  • Refer to our bowling page where you’ll find information on bowling costs per person.

  • Due to our popularity, If you want to book a lane payment must be received in full at time of booking.
    An online booking system is coming, however for now please call 07 378 5633 and our friendly team will take your booking and payment over the phone. Alternatively you can email us at bookings@thedropzone.co.nz

  • 10 mins is allocated per person per game. A game of six people will take approximately 60 minutes, 5 people will be 50 minutes and so on.

    We request that you arrive 15 minutes before your booking to have your lane allocated, pay at the counter and to get your shoes. Unfortunately, If you are late we cannot hold your booking.

  • The scoring system is totally automatic, so you do not need to do anything.

  • 300, this is achieved by getting a strike with every ball you bowl.

  • Yes, just ask for a printout when you return your shoes.

  • Make sure you bring socks! We do have Dropzone socks available to buy from reception. Otherwise – No, everything else is provided and included in our prices.

  • Yes, absolutely! Bowling shoes have special leather soles that prevent damage to the bowling lanes. Also, street shoes do not allow you to slide across the lane.

  • Food and drink is available from the Dropzone café and diner up to 30 minutes before we close, we also have a fully licensed bar. We have a great range of food and beverage’s to choose from. Unfortunately you cannot bring your own food and drink as our licenses do not allow it.

  • Yes, we have wheelchair access to the building and to our bowling lanes.

  • 6 people or less per lane.

  • Yes, you will, if you book ahead and guarantee your lanes. For all bookings of over 6 people, we will try to give you 2 side by side lanes if possible.

  • It is always best to make a booking for casual bowling, this way your lane should be ready for you when you arrive and you don’t have to wait around.
    For groups (10+ people) bookings are essential! Please note that to ensure lane availability it is important to book as far in advance as possible. Please give us a call on 07 378 5633

Dropzone Arcade

  • The Dropzone Arcade has the latest interactive entertainment video games and high-tech prize machines. A great place to keep the kids amused or to hang out with your friends. Dropzone is all about fun and excitement – no matter what age or gender there’s a game for everyone.

  • Dropzone uses our own Dropzone card which replaces traditional coins and tokens with a sophisticated but simple credit system which enables you to monitor how much you are spending. Instead of carrying around pockets full of coins, credit is loaded onto your own Dropzone card. In order to play a machine, simply tap your Dropzone card at the tapper mounted on the machine and the credit will be deducted from the card automatically.

Indoor Playground

  • Our Indoor Playground is a great place for the younger kiddies to enjoy themselves and have some fun. Only ages 1-10 years are allowed.

  • For safety and hygiene reasons all playing children and supervising adults must wear Dropzone socks inside our play areas.

  • All our play slots are booked for an hour. Lots of time for your children to have a lot of fun!

    Extra hour slots can be purchased if there is availability. Please check with staff at reception.

  • Active supervision of your children is required at all times, staff are on hand to provide assistance if required but we are not a day care. All children must be supervised.

  • Outside food and drink is not permitted in Dropzone Entertainment.

    Our fantastic Dropzone café serves great food and coffeé. We can cater for most dietary requirements. Please see staff of you have questions.

  • We do have Dropzone gift cards available! These can be used for all activities in Dropzone Entertainment. You’re welcome to purchase these at reception.

Parties

Trampoline Park

  • Bounce sessions start on the hour from 9am

  • You will only be able join what remains of your time booked.

  • Of course! Our facilities are for people of all ages.

  • All weekends, public holidays and school holidays.

  • One of the great things about trampolining is that anyone can do it, from young children to their parents and even grandparents.

    We recommend ages 12 months and up, but we allow any age as long as they can stand on their own. If they are under 5 years of age, we recommend a parent to bounce with them for safety.

  • We are located at 650 Lake Terrace, just head south along the lake front towards Taupo Airport!

  • Not at all! Spectators are free of charge but are not allowed to go on the platforms or trampolines.

    While you’re here, we recommend relaxing in our café and experiencing our wonderful range of food and beverages that Dropzone Entertainment has to offer.

  • Safety is the number one priority at Dropzone Entertainment. As with any extreme sports/leisure activity there is an element of risk involved. We attempt to minimise the risks by using the best equipment and training our staff to a high level.

  • Based on the trampoline manufacturer’s safety standards, the weight limit for an individual jumper at Dropzone Entertainment is 120kg.

  • If you’ve never been to a trampoline park before, it can be a bit confusing at first. Here’s the gist of how it works around here:

    1. Buy tickets at Dropzone Entertainment (we recommend booking in advance to avoid missing out on your preferred Bounce time if we are at capacity).

    2. Head on down to Dropzone Entertainment 20 – 30 minutes before your bounce time.

    3. Process your booking at reception, receive your socks and wristband designating your Bounce time (sessions start on the hour from 9am).

    4. Listen carefully to our Court Monitors safety briefing that will happen 5 minutes prior to your session starting.

    5. Bounce to your heart’s content during your bounce time.

  • All jumpers must purchase special Dropzone grip socks or bring back their Dropzone socks with them. Our grip socks have been designed to increase grip on the trampolines, reducing the risk of injury especially on our wall trampolines. In addition, this rule is designed to reduce the chances of transferable foot infections and increase the comfort of all bouncers(from friction) and reduce the smell of bad feet! Our Dropzone grip socks form an important part of our risk assessment and we expect all clients to wear Dropzone grip socks for their bounce sessions.

    Our Dropzone grip socks cost just $3.00 and are yours to keep and re-use. A great souvenir from your visit!

  • Something comfortable!

    You will be having a blast and getting a great workout so exercise gear is fine, we strongly advise against jeans. And please remember that trampolining is an energetic activity and you may get warm whilst bouncing so dress appropriately.

    Our venue is air-conditioned for the comfort of our bouncers so on cold days we recommend bringing a jacket. You will also be asked to remove any belts as part of our safety briefing and you must wear non-slip Dropzone socks.

  • Our fun and friendly court monitors will provide supervision on the trampolines, so you can simply sit back and relax at our café.

    We ask that no children under the age of 14 are left at Dropzone without a guardian. We recommend an adult jumps with mini Bouncers (under 110cm).

  • Each of our sessions lasts for an hour.

    If you want to bounce for longer all you need to do is book yourself in. It is possible to add an additional hour onto your bounce time (making 2 hours in total)

  • We ask that you and your guests arrive 20–30 minutes prior to your scheduled starting time during peak times and weekends to allow for processing and to receive the safety briefing. During our quiet periods, 15 minutes is sufficient.

  • Check out our Bounce Park page for all the info!

  • At the moment we are unable to take online bookings.

    Please contact Dropzone Entertainment 07 378 5633 or email bookings@thedropzone.co.nz to make your booking